Venture: WSUP
WSUP works to support the 900 million city-dwellers worldwide who currently lack access to safe water and sanitation.

Expert: Beth Steinberg
VP of People and Talent at Chime
• Chief People Officer, Zenefits
• Head of HR, Nike
• VP of HR, Facebook

WSUP partnered with Rippleworks to implement a new organizational structure

Water & Sanitation for the Urban Poor (WSUP) works to support the 900 million people living in cities around the world who currently lack access to safe water and sanitation. Founded in 2005, WSUP operates long-term projects across 12 markets and has helped 15 million people access improved water and sanitation.

WSUP’s top priority was scaling their organization and impact with a new global organizational structure. WSUP partnered with Rippleworks to learn and integrate best practices for successfully rolling out and implementing a new organizational structure.

Ripppleworks provided us with invaluable analysis and structured mentoring, pushing and encouraging the WSUP global team to think deeply about how to achieve even greater impact at scale.

This assistance was a game changer for our team leaders in Africa and Asia, helping them to attain new heights in impact achieved and lives improved in 2021.

—WSUP CEO Neil Jeffery

WSUP partnered with Rippleworks Expert Beth Steinberg, who built and led people operations teams at Electronic Arts, Facebook, Nike, Sunrun, Zenefits, and Chime.
Together, they:

• Built a team-wide organization implementation plan

• Refined internal and external communication materials

• Identified executive support roles

• Built an offsite workshop and tactics to onboard key stakeholders

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