Venture: Fibrazo
Fibrazo is a state-of-the-art network that builds and operates fiber optics in Latin America

Expert: Katherine Lee
Board Member, SF New Deal

Fibrazo partnered with Rippleworks to refresh their brand position and core messaging.

Fibrazo is closing the “connectivity gap” in Latin America’s low-income urban communities by providing affordable, flexible fiber internet. Over 40 million households in informal settlements lack reliable internet, limiting access to e-learning, telemedicine, and remote work. Mobile data is often the only option, but it’s costly and inflexible. Fibrazo’s pay-as-you-go model offers high-speed, low-cost internet tailored to users’ needs, unlocking opportunities while tapping into a $15 billion neglected market.

One of Fibrazo’s top priorities going into this project was refreshing their brand and value proposition to inspire long-term growth and impact. 

The project was very well structured, and when we had to make changes we were able to do [so] quickly.

—Emiliano Mroue, Co-Founder, Fibrazo

Fibrazo partnered with Katherine Lee, a design strategy leader and master storyteller with 25+ years of experience specializing in building customer driven product and brand experiences. Together, they:

• Refined their brand essence by grounding it in emotional and user-driven insights.

• Created a clear roadmap for testing and iterating messaging strategies to ensure resonance and impact.

• Developed actionable activation ideas to test with users.

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