Transforming healthcare by tapping into an underutilized resource—patients’ families

Noora Health converts clinic and hospital hallways into medical skills training centers for patients’ families. Noora Health’s Care Companion Program fuses hands-on medical training and mobile technology to deliver condition-specific curriculums (e.g., in newborn care or oncology) to family caregivers.

Nurses and doctors are provided with culturally relevant, user-centered materials. They deliver in-person lessons to family members using flip charts and videos. Once patients head home, Noora stays in touch via a WhatsApp platform, sharing health-related notifications and answering questions.

Why Rippleworks Invested:

Noora Health’s government partners can cover the program’s ongoing operational costs—including the largest one, salaries for nurses and trainers—but they can’t afford the upfront costs required to launch it, or the R&D on new conditions or tech improvements that maintain its efficacy.

This work brings families into the global health worker movement, with Noora Health having trained more than 1 million family members to date.

This model reduces post-surgical complications by 71 percent, reduces caregiver anxiety by 6 times, and reduces newborn readmissions to the hospital by 57 percent.