Jacaranda Health

Venture: Jacaranda Health ensures high-quality maternal care across Kenya. By administering best-practice trainings to nurses in public sector hospitals and providing new mothers with a free two-way SMS messaging service, their model delivers continuing education and support throughout pregnancy and childbirth.
Project: Jacaranda partnered with Rippleworks to map their key customer journey to increase user engagement.
Expert: Dominique Ng; Director, Head of Verified Listings; Airbnb