iProcure

Venture: iProcure enables the effective delivery of agricultural inputs to rural communities facing severe financial and logistical challenges in East Africa. iProcure has built a sophisticated and proprietary technology platform that enables distributors who sell agriculture inputs to its agro-dealer network to efficiently track their supply chains.
Project: Create a customer support team that helps drive usage and build trust with customers.
Expert: Kaela Doss, Senior Director & Head of Enterprise Customer Success, Yelp