Latin American Leadership Academy (2024)

Venture: Latin American Leadership Academy (LALA) is a non-profit institution that aims to develop a new generation of diverse, entrepreneurial, and ethical leaders who will serve the Latin American region.

Project: LALA partnered with Rippleworks to define their user journey and service map for key external stakeholders.

Expert: Alana D’Angelica, SVP, Global Customer Success & Operations, Wix